Techy FAQs
How do I sign in to my Bittman Project membership?
- On your computer, phone, or tablet, when you get to the homepage, click the “LOG IN” link at the top of the screen
- Enter the email address you use for your subscription.
- Go to your email inbox and click the magic link to log-in.
- Once logged in, you will see a welcome message at the top of the screen instead of the login button that appeared before.
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My subscription lapsed. How do I restart it?
After you update your credit card information, you need to manually restart your subscription. You can follow the below steps to do both:
How do I cancel my subscription?
We hate to see you go, but if you must, log in to your account, click on the three lines in the upper right hand corner, click “subscriptions,” and then click “cancel subscription.”
Can I switch from a monthly plan to an annual plan?
Of course! Log in to your account, click on the three lines in the upper right hand corner, click “subscriptions,” and click “change plan.” You'll be switched to the new plan immediately and charged a prorated amount.
How do I update my email address or other personal information?
Log in your account and click “name, email, and password.”
How do I update my credit card?
Log in your account and click “add card.”
How do I use a password instead of the "magic signup link" via email?
We prefer the "one fewer password in your life" method, but you can absolutely set up a manual password and use that to access your membership:
- Sign in via the "magic link" method
- Go to “account” (upper right corner)
- Go to “name, email, and password”
- Enter a password and click “update.” The next time you need to log in, the system will know that you have a password and will ask for it.
How do I reset my password?
The above method that’s used to set an initial password can also be used to change your password.
Can I gift The Bittman Project to someone?
YES, you can gift an annual subscription! Just click here. You’ll be prompted to enter the gift recipient's name and email address, the delivery date (they won't get the email til then), a personalized message, and your payment information. The lucky giftee will receive an email with a link to activate their gift. If a physical address is required, the gift recipient will have the opportunity to enter it when they activate the gift.